Contact Us

At Yaleppg, our customers are at the very heart of everything we do. We are entirely committed to providing you with a seamless, enjoyable, and completely satisfactory shopping experience from the moment you browse our collections to the arrival of your package. If you have any questions about our glassware products, need assistance with your order, or have feedback to share, please do not hesitate to reach out to our dedicated support team.

Customer Support Email: For all general inquiries, order status updates, tracking issues, or post-purchase support, please send an email to our official address: service@yaleppg.com Our customer service representatives strive to review and respond to all email communications within 24 to 48 business hours. To help us handle your request as efficiently as possible, please remember to include your full name and your specific order number in the subject line or body of your email.

Designated Return Address: If you need to return an item in strict accordance with our official Return Policy, you must first contact our support team via email to receive a formal return authorization. Please note that unauthorized returns cannot be processed. 

We look forward to assisting you and ensuring your experience with Yaleppg is nothing short of excellent.